Refund policy
🔄 Return, Exchange & Support Policy – Try Green
We care about your experience and want to ensure a smooth process for any concerns. Please go through the following guidelines:
1. Received a Damaged or Wrong Product?
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An unboxing video and clear images are required for any claims regarding damage or incorrect items.
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Such concerns must be reported within 7 days of receiving your order.
2. Product Arrived Damaged or Defective?
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Share clear pictures of the damaged item along with the invoice.
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Once verified, we’ll promptly issue a refund or replacement.
3. Missing Items or Parts?
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If any part of your order is missing, simply reach out—
We’ll resend the missing items without any hassle.
4. Exchange Requests:
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Must be requested within 7 days of receiving your order.
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Items must be unused and returned in their original packaging.
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Requests beyond this window will unfortunately not be accepted.
5. Returns & Refunds:
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We accept returns for all products.
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Please pack the item securely in its original packaging to avoid any damage in transit.
6. Refused Deliveries (COD Orders):
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If an order is rejected at the time of delivery, COD and coupons may be disabled for future purchases.
📩 For assistance, write to us at trygreenhelp@gmail.com
📞 Or call us at +91 74660 14435, Monday to Saturday (9 AM to 6 PM)
